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About Us

  • Work for us
  • Teaching Practice Information
  • CQC rating
  • Google Reviews
  • Feedback
  • Complaints
  • Accessibility
  • Policies & Procedures
  • Mission Statement
  • FAQs

Work for us

We don’t currently have any vacancies.

Teaching Practice Information

The Ridge Medical Practice helps to train GP’s, Nurse Practitioners, Nurses and Healthcare Support Workers in the particular skills of General Practice.

The GP Registrar is a doctor who has completed a period of recognised hospital work and is now undergoing further training to prepare for general practice.

From time to time, Medical Students training to become doctors visit the practice, together with Nursing Students. This often proves to be a useful experience for both patients and students.

Patients are always informed if a student is sitting in with the doctor. If you do not wish to see a student, please let us know.

CQC rating

View CQC report

Google Reviews

View Reviews

Feedback

We would love to hear your feedback on our services whether it’s the Friends and Family test, reception services or telephone services. Your feedback is vital to ensure we improve our offering moving forward. To have you say please visit our survey below:

https://www.surveymonkey.co.uk/r/FFDDMDG

Complaints

We always try to provide the very best service possible, so we are always looking for ways to understand which parts of our service patients think are really good, and which parts of our service patients feel could be improved. We take all feedback very seriously. It’s important we know about the good bits as well as the not so good bits, so we know what to do more of and what we need to change. We are just human beings like everyone else – it’s nice to know when we are doing well and patients appreciate us! And when things aren’t right, we’ll do our best to make it better.

Please click on one of the links below to give feedback (you’ll be redirected to the feedback part of the NHS Choices website, which is where you’ll find our response to your comments).

Great Horton Surgery (Cousen Road)

Wibsey Surgery (Smith Avenue)

Buttershaw Surgery (Royds)

Sometimes you may unfortunately feel the need to make a more formal complaint about our service, you can email us your concerns to ridge.feedback@nhs.net and for a further information a copy of our complaints leaflet can be found here.

In addition, we have suggestion boxes in all of our waiting rooms. If you leave your name and address we’ll do our best to respond to your suggestions. We really do want to hear what you think.

Many thanks – Dr David Tatham, Partner, The Ridge

Accessibility

Find out more

Policies & Procedures

Find out more

Mission Statement

We are a caring and committed team whose aim is to improve the health of our community by delivering high quality patient care, whilst maintaining a fulfilling working environment for all

FAQs

Opening Times

Reception is available 8am to 6:30pm Mon to Fri at all three sites

How do I book an appointment?

You can look on the website for health information and self-help links, submit an e-consultation or call from 8.15am every week day to speak to a receptionist trained in care navigation to help appoint you with the most appropriate person to help you with your problem that day.

How do I order a repeat prescription?

You can come to the reception foyer at any branch and post a request in to the clearly marked prescription post box, or you can register for our SystmOnline service by filling in the form here…

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